FAQs
Frequently Asked Questions (FAQs)
What time is check-in and check-out?
Check-in is from 2:00 PM, and check-out is by 12:00 PM. Early check-in and late check-out are subject to availability and additional charges.
What payment methods do you accept?
We accept major credit cards, debit cards, and online payment methods. Cash payments are also accepted at the front desk.
Is breakfast included in the room rate?
Breakfast is included in select room packages. You can also order from our à la carte menu at an additional charge.
Do you have parking facilities?
Yes, we offer free valet and self-parking for our guests.
Can I modify or cancel my booking?
Yes, you can modify or cancel your reservation. Cancellation policies vary, so please check the terms before making any changes.
Do you offer airport transfers?
Yes, we provide airport transfers upon request. Additional charges may apply. Please contact us in advance to arrange your transfer.
Do you allow pets?
Yes, we welcome pets (dogs and cats) with prior notice at least 3 days before arrival. A pet fee applies per pet, per night.
Is there free Wi-Fi in the hotel?
Yes, we provide complimentary high-speed Wi-Fi throughout the hotel for all guests.
Do you have smoking and non-smoking rooms?
We are a 100% smoke-free hotel, but designated smoking areas are available.
Do you have a swimming pool?
Yes, we have a luxurious swimming pool available for guests. Poolside refreshments and towels are provided.